Who is ANWB?
ANWB is the largest association in the Netherlands, serving 4.5 million members with mobility, travel, and roadside assistance services.
The great advantage of BlueDolphin over other tools is its accessibility, perhaps the most important element for winning the support of everyone in the organization.
Edwin de BoerSenior Application Specialist, ANWB
The Challenge
ANWB lacked a complete and reliable overview of its IT landscape, with knowledge scattered across individuals rather than documented centrally. The organization had hundreds of applications and systems interacting, making it difficult to understand dependencies and manage complexity. Previous tools failed due to low adoption and lack of engagement.
The Solution
ANWB implemented BlueDolphin as a pragmatic and accessible platform to centralize its architecture. Starting with a “good-enough” dataset, the team focused on demonstrating value through insights and dashboards to drive adoption. BlueDolphin enabled collaboration across teams and made architecture information accessible and useful for a broader audience. By standardizing how information is captured and shared, ANWB created a foundation for long-term architectural governance.
Impact
- Full visibility into 800+ applications and system interactions.
- Increased adoption with 100+ active BlueDolphin users.
- Improved engagement by demonstrating value through insights and dashboards.
- Reduced duplication of applications and associated costs.
- Enabled standardization and centralization across the organization.
